Litera
A Customer Success Manager at Litera drives growth and retention for small and mid-sized law firms by ensuring value realization from onboarding through renewal. The role involves analyzing usage data, mitigating adoption risks, and building strong stakeholder relationships to improve customer satisfaction and long-term loyalty while collaborating cross-functionally with Sales, Product, and Marketing.
Headquarters
Chicago, Illinois, United States
Company Size
501-1000 employees
Founded
1995
Over 2.3 million legal professionals and 99% of the Am Law 100 amplify their impact with Litera’s legal technology solutions. Find out why.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Litera.
Litera didn’t post a salary, so this is our estimate from similar listings.
123% above the average for this role