Customer Success Manager, Associate
Flatiron Health
About this role
A Customer Success Manager, Associate at Flatiron Health focuses on building relationships with customers in the community oncology network, ensuring their satisfaction and engagement while aligning Flatiron's solutions with their priorities. The role involves managing strategic projects, reporting on account insights, and driving product adoption and customer retention.
Skills
Qualifications
About Flatiron Health
flatiron.comFlatiron Health is an oncology-focused health‑technology company that builds software and real‑world evidence to reimagine the infrastructure of cancer care. It aggregates and curates de‑identified electronic health record data from oncology practices and provides analytics, clinical workflow tools, and evidence‑generation services used by clinicians, researchers, life‑science companies, and regulators. Its products accelerate clinical research, support trial recruitment and regulatory submissions, and deliver insights to guide treatment decisions. Founded to help clinicians and researchers learn faster for every patient, Flatiron is part of the Roche group and emphasizes partnerships across the cancer care ecosystem.
Recent company news
PR NewswireParadigm Health Acquires Flatiron Health's Clinical Research Business and Forms Strategic Partnership to Rebuild Clinical Research Ecosystem
Dec 4, 2025
Built InFlatiron Health Company Culture & Values 2026
2 weeks ago
MobiHealthNewsParadigm Health raises $78M, acquires Flatiron Health's Clinical Research Business
Dec 8, 2025
Fierce BiotechRoche's Flatiron Health expands blood cancer offerings with 6 new data sets
Oct 29, 2025
Business WireFlatiron Health Redefines Real-World Evidence: Pioneering Scientific Innovations Move Beyond 'What Is' to Uncover 'Why' and Predict 'What Will Be'
Oct 15, 2025
About Flatiron Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Flatiron Health.
Salary
$135k – $197k
per year