Customer Success Associate
Planful(3 days ago)
About this role
Planful is seeking an entry-level Customer Success Associate to support customer engagement and retention efforts within their cloud software platform. The role involves proactive communication and relationship building with customers, contributing to the company's goal of driving adoption and satisfaction.
Required Skills
- customer Success
- Salesforce
- Communication
- Relationship Building
- SaaS
About Planful
planful.comPlanful is a cloud-based financial planning and performance management platform that helps finance teams plan, forecast, consolidate, and report with greater speed and accuracy. It combines budgeting, scenario modeling, close automation, and AI-powered, explainable analytics to deliver trusted insights for better decision-making. Built for secure, collaborative workflows, Planful integrates with ERP and business data sources to automate processes, shorten close cycles, and surface actionable recommendations. Finance and operational leaders use it to improve agility, visibility, and overall financial performance.
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