Snapper
The Customer Success Manager ensures customers and partners derive real value from Mosaiq, Snapper's transit intelligence platform, focusing on satisfaction, retention, and long-term success. This role supports clients from onboarding through the full lifecycle by collaborating with internal teams to drive product adoption and improve public transport network performance. You will act as the customer's voice within the company, embedding their needs into product evolution while maintaining strong, trusted relationships across diverse organizational stakeholders.
Headquarters
Wellington, Wellington, New Zealand
Company Size
51-200 employees
Founded
2006
Snapper is a New Zealand-based contactless payment and travel card service that enables commuters to pay for bus and rail travel across the public transport network. Users can manage their Snapper card balance, top up via the iOS/Android app, kiosks, or retailers, and access concessions for eligible groups. Snapper also supports contactless credit and debit card payments for transit.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Snapper.
Snapper didn’t post a salary, so this is our estimate from similar listings.