Snapper
The Service Delivery Manager acts as the primary technical liaison between Mosaiq's engineering and delivery teams and customer-facing teams such as Customer Success and Sales, translating issues and requirements in both directions. The role oversees incident management, operational performance, and communication across NZ and UK time zones, ensuring timely, clear updates for customers and internal stakeholders.
Headquarters
Wellington, Wellington, New Zealand
Company Size
51-200 employees
Founded
2006
Snapper is a New Zealand-based contactless payment and travel card service that enables commuters to pay for bus and rail travel across the public transport network. Users can manage their Snapper card balance, top up via the iOS/Android app, kiosks, or retailers, and access concessions for eligible groups. Snapper also supports contactless credit and debit card payments for transit.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Snapper.
Snapper didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role