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Customer Success Manager, Beneficial Deployments EMEA at Anthropic - ApplyBlast

Customer Success Manager, Beneficial Deployments EMEA

Anthropic

12 days ago

3.7 on Glassdoor

London, England, United Kingdom

Hybrid

Full Time

Manager

1 applicant

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About this role

The Customer Success Manager supports the Beneficial Deployments team by partnering with mission-driven nonprofit organizations across EMEA to drive the activation, adoption, and value of Anthropic's AI products. This role involves acting as a strategic advisor, guiding customers on internal change management, and identifying high-impact use cases for AI in their operations. The position requires collaboration with sales and technical teams to build success plans and scale regional processes.

Responsibilities

Drive activation and adoption of AI products across nonprofit portfolios
Build trusting relationships with nonprofit leaders and guide internal evolution
Develop regional processes and playbooks to scale customer success operations

Skills

About Anthropic

anthropic.com

Company Size

51-200 employees

View Profile

Anthropic is an AI safety and research company focused on building reliable, interpretable, and steerable AI systems. It develops large language models (branded as Claude) and offers APIs and enterprise products that let organizations integrate conversational AI with safety-focused controls, moderation, and privacy features. The company prioritizes interpretability and alignment research, publishes technical work, and engages with policymakers to reduce risks from advanced AI. Customers choose Anthropic for its safety-first approach, controllability tools, and research-driven models.