Customer Success Manager (Chinese Market Focused)

Almedia(3 months ago)

Beijing, ChinaOnsiteFull TimeManager$55,000 - $75,000Growth

About this role

The Customer Success Manager focused on the Chinese market at Almedia is responsible for strategic client consultations, guiding firms through Almedia's ecosystem, and optimizing their marketing campaigns through data-driven insights. This role involves campaign setup, performance analysis, competitive insights, and proactive problem-solving to ensure sustained client success while identifying upselling opportunities. The position requires strong communication skills and analytical thinking, alongside a passion for client success within a fast-paced, high-growth environment in the digital advertising space.

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Required Skills

Customer Success Management
Strategic Client Consultation
Data-Driven Campaign Optimization
Competitive Analysis
Problem Solving
Risk Mitigation
Growth Upselling
Team Collaboration
Language Knowledge
Analytical Thinking

+8 more

Qualifications

Chinese language proficiency

About Almedia

www.almedia.co

Almedia is a technology company that operates Freecash.com and other web applications that connect millions of consumers with brands to influence the products of tomorrow. By leveraging innovative engagement strategies, Almedia aims to create meaningful interactions between users and businesses, allowing consumers to shape the development of future products. The company positions itself as "The World’s Smartest Engagement Engine," underscoring its commitment to enhancing the consumer-brand relationship.