Customer Success Manager - Credit & Collections Management
Sidetrade
About this role
A Customer Success Manager specializing in Credit & Collections Management at a software company is responsible for ensuring customer satisfaction and retention by providing tailored support and solutions. The role involves working closely with clients to optimize their use of credit and collections software tools, promoting customer success and long-term relationships.
Skills
About Sidetrade
sidetrade.comSidetrade is an AI-powered Order-to-Cash platform that specializes in automating cash collection, accounts receivable, dispute management, and reducing credit risk and bad debt. Their innovative solutions leverage artificial intelligence to streamline financial processes, enhance cash flow, and improve overall efficiency for businesses. Sidetrade empowers companies to manage their receivables more effectively, ensuring timely payments and minimizing financial risks.
Recent company news
Law360King & Spalding-Led Sidetrade To Buy Aussie Rival For €37M
Oct 13, 2025
Simply Wall StreetSidetrade SA (EPA:ALBFR) May Have Run Too Fast Too Soon With Recent 27% Price Plummet
1 month ago
Yahoo Finance UKSidetrade Advances Security Leadership with SOC 1® Type II, SOC 2® Type II Reports and ISO 27001 Certification as AI Footprint Expands
Jan 12, 2026
GlobeNewswireStop Ignoring Hidden Drag on the Global Economy: Nearly 40%
1 month ago
The Manila TimesUS Investor Briarwood Chase Management Doubles Its Stake in Sidetrade, Crossing 10% of Capital
2 weeks ago
About Sidetrade
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sidetrade.
Salary
$81k – $109k
per year