Customer Success Manager (CSM)
Promenade
About this role
BloomNation, part of Promenade, is looking for a Customer Success Manager to help floral partners grow their business, build strong relationships, and ensure customer retention. The role involves delivering value, enhancing user experience, and supporting small businesses in a fast-paced, remote setting.
Skills
About Promenade
getpromenade.comPromenade designs and builds ecommerce websites and online ordering systems tailored for small businesses. They combine storefront design with business-management features—online ordering, order and inventory management, and tools to streamline day‑to‑day operations. Promenade positions itself as a turnkey partner for local retailers, restaurants, and service providers who want a simple, supported way to sell online and manage growth.
About Promenade
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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