Promenade
A Senior Technical Support Manager at Promenade leads the Technical Support team, managing escalations, workload, and reporting while serving as the senior technical point of contact for complex customer issues across POS, ecommerce, hardware, and integrations.
Promenade designs and builds ecommerce websites and online ordering systems tailored for small businesses. They combine storefront design with business-management features—online ordering, order and inventory management, and tools to streamline day‑to‑day operations. Promenade positions itself as a turnkey partner for local retailers, restaurants, and service providers who want a simple, supported way to sell online and manage growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Promenade.
Promenade didn’t post a salary, so this is our estimate from similar listings.