Customer Success Manager (CSM)
alcumus
About this role
A Customer Success Manager at SafeContractor manages and develops a portfolio of key clients by providing personalized support, proactive account management, and ensuring customer satisfaction. The role involves fostering strong client relationships, identifying growth opportunities, and collaborating across teams to maximize value.
Skills
Qualifications
About alcumus
alcumus.comAlcumus is a market-leading provider of software-led risk management solutions for businesses worldwide. It delivers cloud-based platforms and services that help organisations manage health & safety, compliance, supplier and contractor risk, certifications and training. Alcumus combines technology, data and expert consultancy to reduce risk, improve performance and demonstrate regulatory and contractual compliance. Its solutions serve small and large organisations across industries to centralise risk information, streamline processes and support audits and assurance.
About alcumus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for alcumus.
Salary
$9k – $13k
per year