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© All Rights Reserved. ApplyBlast.com
SAP
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with SAP solutions, focusing on increasing satisfaction, retention, renewals, references, and upsells for cloud products. The role involves overseeing key milestones across the customer lifecycle, from deal signature through implementation and business case achievement, while serving as the strategic point of contact and leveraging SAP resources to maintain overall customer health.
Headquarters
Walldorf, Baden-Württemberg, Germany
Company Size
10001+ employees
Founded
1972
SAP is a global enterprise software and technology company that helps organizations run core business processes — finance, supply chain, HR, customer experience and analytics — via integrated cloud and on‑premise applications. Its flagship offerings include SAP S/4HANA, the SAP Business Technology Platform, and cloud solutions for ERP, CRM, procurement, workforce management and analytics, along with industry-specific apps and a large partner ecosystem. SAP emphasizes enabling intelligent, sustainable enterprises by combining data management, AI, automation and sustainability services to improve decision‑making and operational efficiency. Companies choose SAP for its breadth of functionality, global scale, industry depth and compliance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SAP.
SAP didn’t post a salary, so this is our estimate from similar listings.
42% above the average for this role
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