Customer Success Manager (DACH)
Shiji Group
About this role
A Customer Success Manager at Reviewpro focuses on building strong relationships with clients, providing training, and promoting the adoption of reputation management features in the hospitality industry within the DACH Market. The role involves proactive client engagement, supporting renewals, and identifying upsell opportunities.
Skills
About Shiji Group
shijigroup.comShiji Group is a hospitality technology company that provides end-to-end software and integrations to power hotel operations, distribution, payments, and guest engagement. Its product portfolio spans property management and point-of-sale systems, central reservations and distribution/connectivity, payment processing, and data/analytics APIs that connect hotels, OTAs and third‑party suppliers. Shiji serves a global customer base—over 91,000 hotels—and positions itself as the infrastructure that "connects the global business of hospitality" around reliable cloud solutions and integrations.
About Shiji Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Shiji Group.
Salary
$102k – $136k
per year