Senior Customer Success Manager - DACH

Camunda(1 month ago)

RemoteFull TimeSenior$136,203 - $182,892 (estimated)Customer Success

About this role

The Senior Customer Success Manager - DACH at Camunda is responsible for establishing trusted relationships with enterprise clients in the DACH region, aligning Camunda's automation solutions to their business objectives. This role involves developing customer success plans, driving product adoption, and collaborating closely with sales and technical teams to maximize customer satisfaction and retention. The position requires a customer-centric mindset and fluency in both English and German, with a focus on ensuring client success and identifying growth opportunities.

View Original Listing

Required Skills

Customer Success
Trusted Advisor
Stakeholder Management
Customer Success Plans
Relationship Building
Customer-Centricity
Sales Collaboration
Proactive Engagement
Technical Conversations
Self-Sufficiency

+6 more

Qualifications

Fluency in English and German

About Camunda

camunda.com

Camunda is a leading process orchestration and automation platform that enables developers and organizations to design, automate, and improve business processes. The platform offers tools for business process management (BPM) using standards like BPMN and DMN, facilitating seamless collaboration between business and IT teams. Camunda's solutions include features for process orchestration, robotic process automation (RPA), and integration with various services, allowing companies to efficiently manage their workflows and achieve scalability. Founded in Berlin, Camunda serves businesses across various industries, providing support through a vibrant community and robust documentation.