Customer Success Manager - Digital Scale Focus
Safetychain
About this role
A Customer Success Manager at SafetyChain Software focuses on building scalable digital customer journeys, leveraging AI tools to automate workflows and improve customer ROI. The role involves designing one-to-many initiatives, managing account health, and collaborating with cross-functional teams to enhance the customer experience.
Skills
Qualifications
About Safetychain
safetychain.comSafetyChain Software is a digital plant management platform for process manufacturers—especially food & beverage—designed to streamline compliance, quality, and operations. Trusted by more than 2,000 facilities, it unifies production and quality teams with real‑time data, insights, and tools to eliminate paper and siloed point solutions. The platform delivers operational visibility and control to reduce waste, ensure safety, and boost plant efficiency.
About Safetychain
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Safetychain.
Salary
$75k – $120k
per year
More jobs at Safetychain
Similar Jobs
Senior Manager, Customer Success (Scale)
AuditBoard
Director, Digital Customer Success [Global]
Mastercard
Customer Success Management Digital Touch Manager
Aspen Technology
Customer Success Operations Manager
spare
Senior Manager, Digital Customer Success
Camunda
Digital Customer Success Content Manager
Proofpoint