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Customer Success Manager (Dutch speaking) at Pleo - ApplyBlast

Customer Success Manager (Dutch speaking)

Pleo

4 months ago

3.7 on Glassdoor

Amsterdam, Netherlands

Hybrid

Full Time

Senior

0 applicants

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About this role

Pleo is seeking a Dutch-speaking Customer Success Manager to drive adoption and deliver measurable outcomes for a portfolio of customers. The role involves collaborating with Product and Support teams to prevent churn, optimise customer journeys, and translate customer insights into roadmap improvements. Success in this position requires fluency in both Dutch and English alongside a proactive approach to solving complex process pain points in the fintech sector.

Responsibilities

Drive product adoption through targeted enablement and one-to-many programs
Align customer objectives with product capabilities to track progress
Utilize health scores to proactively identify risks and prevent churn
Categorize and disseminate customer insights to inform product roadmap
Collaborate with Product teams to integrate customer feedback into services

Skills

About Pleo

pleo.io

Headquarters

Copenhagen, Hovedstaden, Denmark

Company Size

501-1000 employees

Founded

2015

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Pleo is a business expense management platform that helps teams pay for work while automating receipts, expense reporting, and reconciliation. It issues smart company cards, enforces spending controls and approval workflows, and captures transaction data to reduce manual bookkeeping. Trusted by thousands of companies, Pleo integrates with popular accounting systems to simplify corporate spending across growing teams and multiple markets.