Poppulo (formerly Sociabble)
The Customer Success Manager will own the business side of enterprise accounts across the US and EMEA, managing a high‑touch portfolio of 10‑25 accounts, building executive relationships, and driving renewals, upsells and cross‑sells. Working in a duo with a Digital Project Manager, the role combines strategic advisory, commercial ownership, and proactive risk management to ensure client success and growth.
Poppulo (formerly Sociabble) is an AI-powered employee experience platform that brings together intranet, multichannel communications, employee advocacy, recognition, and digital signage in one connected solution. It serves organizations across industries, reaching employees on mobile, web, email, Microsoft Teams, and digital signage screens, including frontline workers without corporate email. The platform offers AI-driven content creation, targeting, analytics, and governance tools to help leaders align, inform, and engage their entire workforce.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Poppulo (formerly Sociabble).
Poppulo (formerly Sociabble) didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role