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Customer Success Manager, Enterprise at Dealpath - ApplyBlast

Customer Success Manager, Enterprise

Dealpath

3 months ago

4.6 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

1 applicant

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About this role

An Enterprise Customer Success Manager at Dealpath manages a portfolio of 30–40 institutional real estate investor accounts, acting as a trusted advisor to deploy hundreds of millions of dollars annually. The role involves driving product adoption, leading data-driven business reviews, managing renewals, and identifying upsell机会 based on deep domain expertise in commercial real estate. Success requires close collaboration with executive stakeholders and staying aligned with the company's AI roadmap to enhance investment workflows.

Responsibilities

Manage a portfolio of 30–40 enterprise customer accounts
Drive product adoption and define early success criteria
Lead quarterly and executive business reviews effectively
Lead renewals end to end with data-driven cases
Identify and execute upsell opportunities based on strategy

Skills

Qualifications

Bachelor's DegreeCSM certification

About Dealpath

dealpath.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2014

View Profile

Dealpath is a deal management platform for real estate firms that centralizes acquisitions, dispositions, development, and financing workflows. It provides a single source of truth so teams can collaborate, track pipelines, and get real‑time visibility into deal status. The platform supports workflow automation, reporting and analytics to streamline decision‑making and execution. Dealpath is positioned as a trusted solution for institutional investors, operators, and asset managers looking to scale deal activity and improve portfolio transparency.