Customer Success Manager - Field Services
services
About this role
A seasoned Enterprise Customer Success Manager (CSM) is needed to manage strategic accounts in the field services industry, focusing on customer retention, expansion, and success through deep relationships and collaborative planning. The role involves onboarding, account management, renewal negotiations, and travel across the U.S. with some international visits.
Skills
About services
escalon.servicesEscalon is an outsourcing firm that provides HR, tax, and accounting services to businesses, helping them streamline back-office operations. Trusted by over 20,000 clients, Escalon handles payroll, bookkeeping, compliance, and tax filings so companies can focus on growth. They combine experienced professionals with technology to deliver scalable, compliant solutions across HR, accounting, and tax functions. Escalon primarily serves small- to mid-sized businesses looking to outsource routine financial and HR processes.
About services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for services.
Salary
$13k – $18k
per year