Customer Success Manager
Vectra(1 month ago)
About this role
The Customer Success Manager (Europe) at Vectra is responsible for building strategic relationships with customers and ensuring they realize business value from the Vectra platform. The role acts as a trusted advisor to executives and technical stakeholders, owning the full customer lifecycle from onboarding through renewal and expansion. The CSM collaborates across teams to advocate customer needs and apply cybersecurity expertise to drive adoption and outcomes.
Required Skills
- Customer Success
- Onboarding
- Training
- Stakeholder Management
- Success Planning
- Executive Reviews
- Customer Health
- Integration
- Renewal Management
- Upsell
+4 more
About Vectra
vectra.aiVectra AI is a cybersecurity company that uses artificial intelligence to detect, investigate, and stop active cyberattacks across network, cloud, and identity environments. Its platform analyzes network traffic and identity signals to surface attacker behaviors, prioritize threats with risk scores, and provide contextual, actionable investigations for security teams. Vectra integrates with SIEM, SOAR, and other security tools to reduce alert noise, accelerate response, and protect modern hybrid and multi-cloud infrastructures.
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