Yotpo

Customer Success Manager (French)

Yotpo(7 days ago)

HybridFull TimeMedior$90,467 - $120,419 (estimated)Customer Success
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About this role

A Customer Success Manager at Yotpo partners with premium clients to ensure they realize value and ROI from Yotpo’s suite of eCommerce solutions. The role focuses on fostering long-term relationships, driving customer satisfaction and retention, and guiding clients through their platform journey to maximize lifetime value.

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Required Skills

  • Customer Success
  • Account Management
  • Relationship Building
  • Data Analysis
  • Retention Management
  • Cross-Sell
  • Upsell
  • APIs
  • Web Analytics
  • E-commerce

+2 more

Yotpo

About Yotpo

yotpo.com

Yotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.

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