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Customer Success Manager (German-speaking) at Coursera - ApplyBlast

Customer Success Manager (German-speaking)

Coursera

1 day ago

3.6 on Glassdoor

Dublin, County Dublin, Ireland

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager partners with enterprise customers across the DACH market to ensure successful adoption of Udemy Business and achieve strategic learning goals. This role involves building trusted relationships with stakeholders, acting as a strategic advisor, and driving platform engagement to demonstrate measurable business impact. The position requires strong commercial awareness and fluency in both German and English to manage customer retention, renewals, and account growth.

Responsibilities

Manage enterprise-level Udemy Business customers across the DACH market
Serve as subject matter expert advising customers on learning and development strategies
Partner with Sales to develop account strategies focused on retention and renewals

Skills

About Coursera

coursera.org

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Coursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.