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Customer Success Manager - Guided US Central at n8n - ApplyBlast

Customer Success Manager - Guided US Central

n8n

3 months ago

4.5 on Glassdoor

Texas, United States

Hybrid

Full Time

Senior

1 applicant

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About this role

As a Customer Success Manager for n8n's Guided segment, you will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts in the US Central region. You will drive customer adoption, manage renewals, and identify expansion opportunities while collaborating with cross-functional teams to ensure long-term retention and growth. The role requires translating product usage into measurable business outcomes and maintaining a strong operating cadence with executive stakeholders.

Responsibilities

Own a portfolio of enterprise customers from onboarding through scaled adoption
Lead customer kickoffs and success planning to align on measurable outcomes
Drive renewals and expansion opportunities to maximize net revenue retention
Proactively monitor customer health and resolve technical or business blockers
Partner with Sales, Support, and Product teams to shape roadmap priorities

Skills

Qualifications

Bachelor's degree in Computer Science, Engineering, or related field

About n8n

n8n.io

Headquarters

Berlin, Berlin, Germany

Company Size

11-50 employees

Founded

2019

View Profile

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation, designed for technical teams who want the flexibility of code with the speed of no-code. It enables users to build AI agents, automate complex workflows, and connect to over 500 integrations through a visual canvas that also supports JavaScript and Python. n8n can be self-hosted or used via its cloud offering, making it a flexible and enterprise-ready solution for IT, security, and developer operations.