Enterprise Customer Success Manager
SeekOut(28 days ago)
About this role
The Enterprise Customer Success Manager at SeekOut will own and grow a portfolio of 25–30 enterprise customers, driving adoption, measurable business outcomes, renewals, and expansion through a proactive, executive-level customer success motion. The role acts as a trusted advisor to senior stakeholders, aligning customer outcomes with product roadmap and collaborating closely across Sales, Product, Support, and Enablement. The position requires regular customer travel (approximately 25%) and direct commercial accountability for retention and expansion.
Required Skills
- Enterprise Ownership
- Success Planning
- Risk Management
- Renewals
- Expansion
- Executive Engagement
- Cross Functional
- Commercial Acumen
- Executive Presence
- Customer Curiosity
+6 more
About SeekOut
seekout.comSeekOut is an agentic AI talent platform that helps companies find and hire qualified candidates faster — it’s trusted by 1,000+ organizations. The platform combines AI agents with expert recruiting tools to automate candidate discovery, sourcing, and outreach so teams can fill roles in days rather than weeks. SeekOut surfaces talent across diverse sources and skill sets, helping build pipelines, reduce time-to-hire, and support data-driven hiring decisions.