Customer Success Manager (H/F)
Rise Up
About this role
The role focuses on ensuring customer satisfaction and maximizing the use of a Blended Learning Platform through relationship management, product configuration, and training. The position involves collaborating with sales, managing deployment phases, and acting as a customer advocate within the company.
Skills
About Rise Up
riseupcoffee.comRise Up Coffee Roasters is an independent coffee company that sources and roasts coffee committed to ethical and quality standards — advertising 100% organic, 100% fair trade, and 100% mold‑free beans. They specialize in small‑batch, "roaster‑fresh" coffee with a community-minded ethos captured by their tagline: "Grown By Friends, Roasted By Friends, Enjoyed By Friends." The brand emphasizes transparent, sustainable sourcing and craft roasting to deliver clean, flavorful coffee from farm to cup.
About Rise Up
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Rise Up.
Salary
$60k – $80k
per year