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Customer Success Manager, Managed Services and Support at Brixio - ApplyBlast

Customer Success Manager, Managed Services and Support

Brixio

1 month ago

Remote

Full Time

Manager

3 applicants

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About this role

The Customer Success Manager, Managed Services and Support role focuses on managing relationships and ensuring customer satisfaction within the managed services and support domain. This position involves collaborating with internal teams to deliver tailored solutions and drive growth for clients. The role requires a deep understanding of the customer's technical and business environment to enhance retention and satisfaction.

Responsibilities

Manage customer success initiatives for managed services and support
Deliver high-quality technical support and service to clients
Build and maintain strong relationships with key stakeholders

Skills

About Brixio

brixio.io

Headquarters

Sandy, Utah, United States

Company Size

11-50 employees

Founded

2016

View Profile

Brixio is the first Authorized Cloudflare Service Delivery Partner (ASDP) in EMEA and the GCC, specializing in full-lifecycle Cloudflare operations including assessments, deployment, managed services, and emergency incident response. The company delivers application security, SASE, Zero Trust, and compliance solutions (NIS2, DORA) to enterprise and regulated-industry clients across finance, healthcare, energy, and government. With 25 certified Cloudflare engineers and 24/7 Follow-the-Sun coverage from hubs in Luxembourg, Paris, Dubai, and Singapore, Brixio provides ISO 27001:2022-certified Cloudflare management at scale.