Customer Success Manager (Mat Leave Cover- 12 month FTC)
MasterControl
About this role
MasterControl is a provider of cloud-based quality and compliance software for life sciences and regulated industries. They are looking for a Scale Customer Success Manager to work with cloud customers, ensuring they derive value from their solutions, retain accounts, and identify expansion opportunities.
Skills
About MasterControl
mastercontrol.comMasterControl provides manufacturing execution (MES) and quality management (QMS) software that helps regulated manufacturers meet compliance, reduce risk, and improve product quality and safety. Its cloud-based SaaS platform offers document control, change control, CAPA, training, supplier management, audit and other QMS capabilities tailored for life sciences, medical device, pharmaceutical and other regulated industries. The company emphasizes regulatory compliance (FDA, ISO, 21 CFR Part 11), process automation and traceability to accelerate product development, inspection readiness and time-to-market.
Recent company news
PR NewswireMasterControl Reaches $200M ARR Milestone Driven by AI-Powered Quality and Manufacturing Solutions
Sep 4, 2025
lelezard.comMasterControl Named a Leader in Three Analyst Reports for Quality Management Software
1 week ago
PR NewswireMasterControl Receives Highest Placement Among EQMS Vendors in LNS Research's 2025 Enterprise Quality Management Software Guidebook
1 month ago
Deseret NewsThis quiet Utah company has become a global life sciences software leader worth $1.3 billion
Feb 17, 2023
SiliconANGLELife sciences software firm MasterControl gets $150M in its first funding round in 30 years
Dec 15, 2022
About MasterControl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MasterControl.
Salary
$50k – $70k
per year