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Customer Success Manager- Monterrey at Cargado - ApplyBlast

Customer Success Manager- Monterrey

Cargado

10 months ago

Monterrey, Mexico

Onsite

Full Time

Manager

1 applicant

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About this role

The Customer Success Manager at Cargado is responsible for managing customer relationships within the freight logistics sector in Monterrey, Mexico. This role involves onboarding new clients, acting as a trusted advisor to understand their business needs, and driving engagement to maximize the value received from Cargado's platform. The manager will analyze customer usage patterns, provide insights for performance improvement, and work closely with internal teams to advocate for customer feedback and drive platform enhancements.

Skills

About Cargado

www.cargado.com

Headquarters

Chicago, Illinois, United States

Company Size

1-10 employees

Founded

2023

View Profile

Cargado is a freight marketplace connecting vetted brokers, forwarders, and 3PLs with vetted carriers for cross-border and domestic Mexico and Canada freight. The platform provides real-time market rate intelligence based on live carrier bids, spot load matching, and relationship-building tools including multilingual in-app chat. Cargado serves 250+ brokers and 2,000+ carriers, offering access to over 210,000 trucks across dry van, reefer, open deck, and other equipment types.