Customer Success Manager (Montreal - French Speaking)
Cohere(2 months ago)
About this role
The Customer Success Manager (French Speaking) at Cohere is responsible for leading strategic commercial accounts within Montreal's private sector, acting as a trusted advisor in navigating AI adoption. The role encompasses managing client relationships, guiding organizations through the lifecycle of AI implementations while ensuring compliance with security and privacy requirements, and developing tailored success plans that align with each client's objectives. Collaboration with cross-functional teams, including Engineering and Product, is crucial for driving customer satisfaction and maximizing the value of Cohere's AI solutions.
Required Skills
- Customer Success Management
- Strategic Partnerships
- Relationship Building
- Success Metrics
- AI Adoption
- Implementation Leadership
- Change Management
- Compliance Navigation
- Risk Management
- Customer Advocacy
+11 more
About Cohere
cohere.comSanity is a platform that provides flexible content management solutions tailored for developers, marketers, and content creators. By utilizing a real-time collaborative editor and structured content, it allows users to build and manage high-performance applications and websites. Sanity’s APIs and flexible data model enable seamless integration with various frameworks and technologies, empowering users to deliver customized content experiences. With features like query-driven content fetching and an extensible plugin system, Sanity is designed to enhance productivity and scalability for teams of all sizes.
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