CWILL
The Customer Success Manager will oversee client relationships for a multi-carrier tracking API, ensuring customers achieve their desired outcomes and maintain high satisfaction. The role involves guiding clients through onboarding, adoption, and ongoing support while collaborating with internal teams to address technical and business needs.
Stop losing customers after checkout. CWILL's order tracking, returns, reviews, and loyalty tools help 30,000+ Shopify & DTC brands cut support tickets and grow repeat revenue.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CWILL.
CWILL didn’t post a salary, so this is our estimate from similar listings.