Customer Success Manager (North America)
DigitalGenius
About this role
A Customer Success Manager at Wix owns relationships with customers, ensuring they receive value from the company's services. The role involves managing client accounts, supporting customer needs, and fostering long-term partnerships.
Skills
Qualifications
About DigitalGenius
digitalgenius.comDigitalGenius is an AI-powered customer service automation platform built for ecommerce. It provides an AI agent that handles pre- and post-purchase inquiries, automating routine support tasks to deliver faster, more consistent responses. By integrating with ecommerce systems, it helps brands scale support, improve customer experience, and reduce ticket volume while preserving human escalation for complex issues.
About DigitalGenius
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for DigitalGenius.
Salary
$58k – $78k
per year