Wellspring

Customer Success Manager, OaaS

Wellspring

1 day ago
Remote
Full Time
Senior
7 applicants
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Wellspring
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About this role

A Customer Success Manager at Wellspring Worldwide supports clients post-implementation through managed services for their technology transfer operations, ensuring successful delivery of OaaS support and maintaining client relationships.

Skills

Qualifications

7+ years of experience in delivery and managing technology transfer office operationsTeam line management experienceExcellent communication skillsStrong leadership qualitiesExisting network of peer-to-peer contacts across the technology transfer community
Wellspring

About Wellspring

wellspring.com

Wellspring provides cloud-based software for innovation management, technology transfer, and intellectual property (IP) administration that helps organizations move inventions from disclosure to commercialization. Its platform centralizes workflows such as invention disclosure, portfolio tracking, licensing, and collaboration to help teams prioritize, develop, and launch new products. Universities, research institutions, government labs, and corporations use Wellspring to streamline IP processes, improve visibility and reporting, and accelerate impact. The company is headquartered in Arvada, Colorado.

About Wellspring

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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