Executive Customer Success Manager (ECSM)
TransPerfect
About this role
A Senior Customer Success Manager at TransPerfect supports life sciences clients by managing post-contract relationships and ensuring account growth and satisfaction. The role partners with operations, technology, and sales teams to align services and solutions with client business objectives and support large-scale managed revenue.
Skills
Qualifications
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
Recent company news
The AI JournalTransPerfect Legal Launches Reef Review 4.0 with AI-Enabled eDiscovery Tools
24 hours ago
PR NewswireTransPerfect Billed Revenues Increase 7% in 2025 to $1.32 Billion
1 week ago
TipRanksTransPerfect Highlights Female Leadership and Inclusion Ahead of International Women’s Day 2026
5 days ago
ADWEEKThe Mill Returns Under New Owner With Global Expansion Plans
Oct 28, 2025
Pulse 2.0TransPerfect Acquires German Post Production Studio Omnimago
4 weeks ago
About TransPerfect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TransPerfect.
Salary
$114k – $154k
per year