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Customer Success Manager, Public Sector at Pluralsight - ApplyBlast

Customer Success Manager, Public Sector

Pluralsight

5 months ago

United States

Hybrid

Full Time

Senior

1 applicant

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About this role

A Customer Success Manager at Pluralsight engages and retains Public Sector customers by acting as a strategic advisor to drive growth, renewal, and net retention targets. The role involves building trusted relationships with senior technology leaders, guiding customers on best practices, and using data to forecast expansion opportunities within a hybrid work environment.

Responsibilities

Drive renewals and identify expansion opportunities to meet retention targets
Build trusted relationships with senior technology leaders in the Public Sector
Champion the Client Engagement Model to ensure mutual customer success
Forecast risk, renewal, and expansion opportunities within the customer portfolio
Guide customers to adopt best practices for improved platform utilization

Skills

Qualifications

Bachelor's DegreeAdvanced Degree

About Pluralsight

pluralsight.com

Headquarters

Westlake, Texas, United States

Company Size

1001-5000 employees

Founded

2004

View Profile

Pluralsight is an online technology learning platform that helps individuals, teams, and organizations build and measure technical skills through expert-led courses, learning paths, and certification prep. It combines a large library of video content with skill assessments, hands-on labs and projects, and data-driven analytics to identify and close skill gaps. Enterprises use Pluralsight to upskill workforces across software development, cloud, security, data, and IT operations and to track progress with role-based learning and reporting. The company also includes specialty brands such as A Cloud Guru for cloud-focused training.