Customer Success Manager - REMOTE - AP002
Pearl
About this role
A Customer Success Manager at Active Pooling is responsible for ensuring client satisfaction and fostering strong relationships to promote customer retention and growth. The role involves engagement with clients to understand their needs and support their success journey.
About Pearl
thepearlsource.comIndustries
Ecommerce
The Pearl Source is an online jewelry retailer specializing in pearls, offering Akoya, Tahitian, and South Sea pearl pieces. It features a curated selection of pearl necklaces, earrings, and bracelets. The company highlights strong customer satisfaction, with an average rating of 4.8 from thousands of reviews and an active social presence. With regional sites and toll-free customer support, The Pearl Source serves customers globally, delivering trusted pearl jewelry.
Recent company news
eng.mizzima.comJustice For Myanmar calls for action over alleged sanctions breach
11 hours ago
CBCThis Canadian family fuelled Myanmar's civil war with 'blood pearls'
2 days ago
San Antonio ReportPearl CEO steps down, company begins search for new leader
Jan 6, 2026
Stock TitanPearl Diver Credit boosts CLO cash to $9.8M, keeps $0.22 monthly payout
3 weeks ago
SeafoodSourceAmerican Mariculture Co-Founder and CEO Robin Pearl arrested on fraud, money laundering charges
Nov 21, 2025
About Pearl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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