Customer Success Manager, Retention
Realtor.com
About this role
A Customer Success Manager, Retention at Realtor.com® focuses on driving customer satisfaction and retention through direct engagement with real estate agents and brokers. The role involves managing calls, resolving retention issues, and reinforcing product value to maintain customer loyalty.
Skills
About Realtor.com
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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About Realtor.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Realtor.com.
Salary
$152k – $224k
per year