Specialist, Retention
Cogeco Connexion
About this role
A Retention Specialist provides excellent customer service with a focus on building loyalty and creating lasting value-based relationships. The role involves handling customer requests to downgrade or disconnect services, resolving issues, and maximizing retention and sales opportunities.
Skills
Qualifications
About Cogeco Connexion
cogeco.comN/A
Recent company news
Cogeco Communications Q4 2025 slides: Revenue decline expected despite dividend growth
Oct 30, 2025
Cogeco reorgs, combines its US and Canadian teams
May 30, 2024
CDPQ makes $350 million investment in Cogeco
Dec 14, 2023
Cogeco Connexion announces acquisition of Oxio
Feb 22, 2023
Cogeco Inc. and Cogeco Communications Inc. Announce Frédéric Perron appointed as President and CEO; Philippe Jetté to Retire
Mar 11, 2024
About Cogeco Connexion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cogeco Connexion.
Salary
$35k – $45k
per year
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