Customer Success Manager (Sales)

A Customer Success Manager at Smart WFM drives business growth through disciplined business development, consultative selling, and commercial leadership within the workforce management and HR technology sector. The role involves building a healthy pipeline of opportunities, managing the complete sales lifecycle from prospecting to close, and fostering long-term client partnerships with executive stakeholders. Reporting to the Chief Revenue Officer, the position requires close collaboration with marketing, consultants, and delivery teams to ensure responsive and commercially practical client experiences.