Customer Success Manager, Small Business
HSI
About this role
A Customer Success Manager at Workplace Compliance Solutions in the E-Learning industry is responsible for building strong relationships with small business clients, understanding their needs to ensure successful onboarding and ongoing satisfaction. The role involves engaging with customers to foster retention and growth, collaborating with internal teams, and facilitating product adoption.
Skills
About HSI
hsip.comHighstreet Insurance & Financial Services is a nationwide insurance brokerage and financial services firm backed by a network of over 300 partner locations across the continental United States. It focuses on helping individuals and businesses understand insurance options, providing clear guidance and answers about coverage needs. Through its partner network, Highstreet delivers personalized advice and access to a broad range of insurance products and related financial services. The company emphasizes accessible expertise and customer-focused risk management across diverse insurance needs.
About HSI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for HSI.
Salary
$43k – $59k
per year