Enterprise Customer Success Manager

MariaDB plc(10 days ago)

RemoteFull TimeMedior$60,000 - $80,000Customer Success

About this role

The Enterprise Customer Success Manager at MariaDB focuses on ensuring the long-term success, value, and retention of customers using MariaDB database solutions. They build strong relationships, guide onboarding, and collaborate with internal teams to maximize customer satisfaction and product adoption.

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Required Skills

Customer Success
Relationship Building
MariaDB
Account Management
Onboarding
Customer Retention
Technical Support
Business Strategy
Data Management
Communication

Qualifications

2-4 Years of experience in customer facing roles within enterprise software
Fluent in Korean and English

About MariaDB plc

mariadb.com

MariaDB is an enterprise-grade open source relational database company that develops MariaDB Server and a suite of database products and services for mission‑critical, scalable deployments. Its offerings include a cloud DBaaS (SkySQL), distributed SQL (MariaDB Xpand), columnar analytics (ColumnStore), and tooling for high availability, security, performance and MySQL migrations. The company emphasizes MySQL compatibility and developer-friendly APIs while providing managed services, enterprise support, and hybrid/multi‑cloud deployment options. Organizations use MariaDB to modernize legacy MySQL setups, run transactional and analytical workloads, and scale reliably in production.

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