Customer Success Manager (SMB) (Hybrid)

KnowBe4(1 year ago)

RemoteFull TimeMedior$115,589 - $153,268 (estimated)Cybersecurity

About this role

KnowBe4 is a cybersecurity company that leverages AI to help organizations manage human risk and improve security culture. It values transparency, ownership, and professional growth, offering flexible work environments and community activities.

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Required Skills

AI
Cybersecurity
Security
Risk Management
Security Awareness
Networking
Information Security
Threat Detection
Security Tools
Security Platform

About KnowBe4

knowbe4.com

KnowBe4 is a Human Risk Management (HRM) platform that helps organizations reduce human-driven cyber risk through security awareness training, simulated phishing, and cloud email protection. Its HRM+ SaaS offering bundles interactive training content, automated phishing simulations, reporting and remediation tools, and incident response automation to measure and lower employee risk. The platform integrates with common email and cloud systems and is used by thousands of organizations — including 47 of the top 50 cybersecurity firms. Customers choose KnowBe4 for its broad content library, ease of deployment, measurable metrics, and phishing incident automation.

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