Strategic Customer Success Manager (CSM)
Diligent Corporation(9 days ago)
About this role
Diligent is a leading SaaS provider specializing in governance, risk, and compliance solutions, leveraging AI and data analytics to help organizations improve decision-making and manage risk effectively. The company fosters a culture of innovation, diversity, and continuous learning, with a global presence and a hybrid work environment.
Required Skills
- Customer Success
- Data Analytics
- SaaS
- Renewals
- Account Management
- Relationship Building
- Subscription Management
- Salesforce
- Stakeholder Engagement
- Risk Management
About Diligent Corporation
diligent.comDiligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.
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