Customer Success Manager - SME
Dopay(1 year ago)
About this role
The Customer Success Manager - SME at dopay acts as the primary client-facing role for small and medium enterprises, supporting the company’s mission to deliver digital payroll and financial inclusion solutions. The role focuses on fostering long-term client relationships and promoting adoption of dopay’s platform across SME customers in emerging markets.
Required Skills
- Client Onboarding
- Account Management
- Customer Retention
- Upselling
- Issue Resolution
- Data Analysis
- Communication
- Problem Solving
- Adaptability
- CRM
+2 more
About Dopay
dopay.comDopay is a financial technology company that specializes in cashless payroll solutions for businesses. It enables companies to pay their employees electronically through Dopay cards, which are powered by Mastercard, ensuring fast, easy, and secure transactions. By streamlining the payroll process, Dopay enhances efficiency and offers a modern alternative to traditional payment methods. Businesses can sign up for Dopay to improve their payroll operations and provide employees with convenient payment options.
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