Customer Success Manager - TF Pay (Netherlands)

The Fork(1 month ago)

HybridFull TimeMedior$71,624 - $96,258 (estimated)Customer Success

About this role

TheFork is hiring a TheFork Pay specialist for the Netherlands to activate and enable restaurants on its payments product, driving adoption and supporting commercial teams. The role focuses on onboarding, account verifications, inbound support, retention and proposing product improvements based on restaurant feedback. It is a people-facing position requiring strong communication and cross-functional collaboration within a fast-growing, hospitality-focused tech environment.

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Required Skills

Consultative Sales
Outreach
Pitching
Follow Up
Account Adoption
Inbound Support
Retention
Reactivation
Stripe Verification
Documentation Review

+10 more

About The Fork

thefork.com

TheFork is an online restaurant discovery and reservation marketplace that lets diners search, read reviews, view menus and book tables in real time across multiple European and international markets. For consumers it highlights availability, special offers and loyalty rewards; for restaurants it provides a bookings and table-management platform with analytics and marketing tools to boost covers and revenue. Operating under local brands (e.g., LaFourchette/ElTenedor) and part of the Tripadvisor family, TheFork connects millions of diners with thousands of restaurants.