Sembi
The Customer Success Manager owns a portfolio of mid-market and growth accounts, driving product adoption, engagement, and measurable value realization throughout the customer lifecycle. This role involves proactively managing account health, mitigating risks, and ensuring renewal readiness by collaborating with internal teams like Renewals, Product, and Sales. The position requires independent ownership of customer relationships and data-driven decision-making to improve retention and satisfaction.
Sembi is a testing and security management leader that provides a unified portfolio of tools for software quality and security. Its product suite includes solutions for test management, UI test automation, AI-powered test optimization, and application security across the software development lifecycle. Sembi serves over 25,000 customers in 135 countries, empowering teams to build reliable, high-quality software.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sembi.
Sembi didn’t post a salary, so this is our estimate from similar listings.