Customer Success Manager
Crexi(2 months ago)
About this role
Crexi is hiring a relationship-driven Customer Success Manager to ensure clients derive measurable value from Crexi’s commercial real estate platform and to drive long-term retention and expansion across a portfolio. The role emphasizes deep customer engagement, consultative relationships, and acting as an internal advocate for customer needs. The position is part of a fast-moving, collaborative team focused on customer satisfaction and revenue growth.
Required Skills
- Customer Engagement
- Platform Adoption
- Renewal Management
- Retention Management
- Expansion
- SLA Management
- Stakeholder Management
- Cross Sell
- Upsell
- Customer Advocacy
+9 more
Qualifications
- Bachelor's Degree
About Crexi
crexi.comCrexi is a commercial real estate marketplace and technology platform that helps brokers, owners, investors and tenants discover, market, and transact on properties. The site aggregates searchable listings with photos, maps and detailed property descriptions and offers marketing tools, deal management workflows and data/analytics to support transactions. Crexi’s tools streamline property discovery, marketing and closing processes for professionals across commercial real estate markets.