Customer Success Manager
Fivetran
About this role
The Customer Success Manager at Fivetran is responsible for owning retention and expansion across a large book of customers, helping them realize business value from Fivetran’s data platform. The role focuses on increasing product usage while maintaining customer satisfaction, referenceability, and long-term retention. This position is part of the Customer Success team and supports scaled initiatives as well as individual customer engagement.
Skills
About Fivetran
fivetran.comFivetran is an automated data movement platform that centralizes data from applications, databases, and event streams into cloud data warehouses and lakes. It provides fully managed connectors that continuously extract, load, and adapt to schema changes, with built-in reliability, security, and integrations with transformation tools like dbt. Designed for analytics and data engineering teams, Fivetran minimizes pipeline maintenance so organizations can focus on analysis rather than infrastructure. Customers use it to accelerate time-to-insight across destinations such as Snowflake, BigQuery, Redshift, and Databricks.
Recent company news
Reutersa16z-backed data firms Fivetran, dbt Labs to merge in all-stock deal
Oct 13, 2025
Technical.lyPhilly unicorn dbt Labs is merging with a California firm in an all-stock deal
Oct 13, 2025
CRNDbt Labs CEO: Merger With Fivetran Creates ‘Open Data Infrastructure’ For Analytics, AI Workflows
Oct 23, 2025
SiliconANGLEReport: Fivetran in talks with dbt Labs over multibillion-dollar big-data merger
Sep 28, 2025
MobiHealthNewsHippocratic AI picks Fivetran to enhance patient care platform
Oct 29, 2025
About Fivetran
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Fivetran .
Salary
$90k – $108k
per year