Coast

Manager of Customer Success

Coast

1 month ago
New York City, NY
Hybrid
Full Time
Manager
11 applicants
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Coast
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About this role

Coast is a fintech building a modern spend management and fleet fuel card platform to modernize B2B card payments for commercial fleets. The Manager of Customer Success will lead and grow the frontline CSM team while also owning a book of accounts in a player-coach role. The role focuses on ensuring customers realize value through faster onboarding, activation, and long-term retention across SMB and mid-market segments.

Skills

Coast

About Coast

coastpay.com

Coast is a fintech that combines a Visa-backed fleet fuel and gas card with integrated expense-management software for fleets and field teams. Businesses can issue physical and virtual cards by job or team, enforce real-time spending rules, capture receipts on site, and automate reconciliation to reduce fraud and speed up bookkeeping. The platform offers reporting and integrations with accounting systems to centralize fuel, fleet, and field expenses. Founded in 2020 and U.S.-focused, Coast aims to simplify expense control for service and fleet operators.

About Coast

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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