Customer Success Manager
Celigo(1 month ago)
About this role
The Customer Success Manager on Celigo’s CloudExtend team is responsible for maximizing customer value by driving adoption, retention, and expansion across a portfolio of enterprise users. The role focuses on onboarding, defining success criteria with customers, and using data-driven health and usage metrics to mitigate risk and identify growth opportunities. This position collaborates closely with Sales, Product, Marketing, and Support and operates within a remote-first culture during US business hours.
Required Skills
- Onboarding
- Adoption
- Account Management
- Renewal Management
- Usage Analytics
- Communication
- Presentation
- Escalation Management
- Relationship Management
- Upsell
+4 more
About Celigo
celigo.comCeligo is an intelligent automation and enterprise integration platform (iPaaS) that unifies data, applications, and AI workflows to integrate, automate, and optimize business processes. Its integrator.io platform offers prebuilt connectors and low-code tools to connect SaaS and on‑prem systems—ERP, CRM, ecommerce, and more—so teams can build end‑to‑end automations faster. Celigo serves midmarket and enterprise customers with scalable integration orchestration and monitoring. The company was named the 2025 Gartner Customers' Choice for iPaaS software.
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