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Customer Success Manager at hyperexponential - ApplyBlast

Customer Success Manager

hyperexponential

10 months ago

2.6 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Manager

0 applicants

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About this role

A Customer Success Manager at hyperexponential (hx) is responsible for fostering strategic relationships with enterprise insurers to drive value and long-term adoption of the hx platform. The role involves proactive account management to ensure strong net revenue retention, identifying expansion opportunities, and delivering high-quality customer engagements like QBRs and workshops. The Customer Success Manager collaborates cross-functionally with Sales, Product, and Delivery teams to enhance customer outcomes and influence product improvements based on structured customer feedback.

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About hyperexponential

hyperexponential.com

Headquarters

London, England, United Kingdom

Company Size

51-200 employees

Founded

2017

View Profile

hyperexponential provides an AI-powered pricing and underwriting platform purpose-built for commercial property and casualty (P&C) insurers. Their platform combines submission triage, pricing and rating, portfolio intelligence, and a decision engine to help underwriters, actuaries, and technology teams improve accuracy, speed, and profitability. By unifying data, business logic, and AI-driven workflows in one place, hyperexponential enables insurers to build and deploy pricing models faster and make smarter underwriting decisions.